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How galaxi777 protects your privacy

When you open an account with us, your personal information and payment details stay secure.

Account data encryptionPayment method securityTransparent data practicesYour privacy rights
galaxi777 How galaxi777 protects your privacy
PRIVACY ASSISTANCE

Get help with your privacy concerns

Live chat support Contact our support team via live chat 24/7 on the galaxi777 website.
Email inquiry Send a detailed privacy question to our data team at [email protected].
Account settings Update your personal information, view your stored data, and manage communication preferences from your…
DATA SECURITY

How we safeguard your information

Encryption standards

All data transmitted between your device and our servers uses SSL encryption. Your payment details are tokenised and never stored in plain text on our systems, whether you deposit via DANA, OVO, GoPay or QRIS.

Payment processor partners

We work with licensed payment processors in Indonesia who meet international security standards. These partners verify your deposits and handle withdrawal transfers—your banking credentials stay with them, not us.

Retention periods

We keep your account data active as long as your account exists. After you close your account, we retain records for five years to comply with local financial regulations, then securely delete them.

Access requests

You can request a full copy of your personal data held by galaxi777. Submit a request via live chat or email [email protected], and we'll compile your information within 14 days.

Cookies and tracking

We use cookies to remember your login, track your game activity for fraud prevention, and improve your experience. You can disable non-essential cookies in your browser settings without losing core platform access.

Third-party disclosure

We share your data only with payment processors, compliance teams, and law enforcement when required by local law. We never sell or rent your personal information to advertisers or external marketing companies.

Frequently asked questions about your privacy

We collect your name, email, phone number, date of birth, address, and banking details when you open an account. We also record your login history, game activity, deposits via DANA, OVO, GoPay and QRIS, and withdrawal requests. This information helps us verify your identity, process payments, and prevent fraud.

After you close your account, we retain your personal data for five years to meet Indonesian financial compliance requirements. We then securely delete all records from our systems. During the retention period, your data is encrypted and not used for marketing or promotions.

Yes. Contact our support team via live chat or email [email protected] with your account email and request a data export. We compile your complete personal information within 14 days and provide it in a standard format you can download and keep.

Only our payment processors see your banking details. When you deposit via DANA, OVO, GoPay or QRIS, your credentials go directly to the processor, not to our servers. galaxi777 stores a token representing the transaction, not your actual bank details.

We do not sell your personal information. We share data only with payment processors to handle transactions and with compliance partners where local law requires it. Your data is never rented to advertisers, brokers, or third-party marketers.

You can disable non-essential cookies in your browser settings. Login and session cookies cannot be disabled without affecting your ability to access galaxi777, but you can refuse marketing and analytics cookies without losing core platform features.

Contact our support team immediately via live chat or email [email protected]. Describe your concern clearly and include your account email. We investigate all privacy complaints within 7 days and take corrective action where necessary. You can also escalate to local data protection authorities.